Emergency Maintenance?
For emergencies like gas leaks, flooding, or no heat/AC in extreme weather, call immediately:
(254) 307-7599Submit a Request Online
Log in to your tenant portal to submit a maintenance request. Include photos if possible.
Submit RequestWhat to Include in Your Request
Required Information
- Your name and property address
- Description of the issue
- Location within the property
- Best times for access
Helpful Additions
- Photos or videos of the issue
- When the problem started
- Any troubleshooting you've tried
- Pet information if applicable
Response Times
Emergency
Immediate response for health/safety issues
Urgent
24-48 hours for significant issues
Routine
3-5 business days for non-urgent repairs